Support

Longstone IT is dedicated to giving effective and reliable IT support to our clients. We offer support for your IT requirements by telephone, remotely via support tools, or at your site.

Longstone IT is dedicated to providing effective and reliable IT support for our clients. Depending on the level of support you need, we can support your IT requirements by telephone, remotely via support tools, or at your location.

When it comes to IT support, our goal is to support people and businesses, using technology to help make your business easier to run and more productive.

Flexible IT
Our IT and network support ranges from inclusive support contracts for a fixed monthly fee, to a variable rate contract that depends on your demand and usage, or one-off support services. We offer flexibility and agility when it comes to supporting your IT needs, and design your support package around your unique business requirements.

Computer support
With our brand new workshop in Kingsbridge South Devon, Longstone IT is well-equipped to support all types of computer repairs or upgrades. From removing or repairing virus infections, complete system recovery, to diagnosing and repairing faulty hardware and data recovery, we provide total computer support.
• Memory upgrades
• Computer parts
• Laptop repair and upgrades
• Emergency data recovery
• Desktop computer repair and upgrades

Network support
Our network support ensures your business network keeps running smoothly. We provide support for network hardware, servers, wireless, network security, and a number of hosted network solutions. We provide guaranteed call times and support to ensure you stay online and in business.

Complete business IT packages
Whether you have your own IT team that needs backup support, or if you need regular IT support, our IT support packages have been designed to meet your requirements, and to keep costs down. Our packages include:
• Regular monthly, or quarterly management for your networks, servers, and IT infrastructure
• Guaranteed response times to IT emergencies
• Online support ticketing system to allow you to track all IT-related issues
• Telephone, remote support, or on-site support
• Fixed monthly fees
• Bespoke service agreements based on your unique requirements

For emergency computer and IT support call 01548 312888